Effective Communication Course
Effective communication at the workplace enhances productivity and promotes positive work environment. Nevertheless, because people come from diverse cultures, there is a need to respect other cultures as you communicate and resolve conflicts in the workplace.
hotel, communication, environment, conflict, customer
The main objectives of this course is to help the learner to;
1. Effectively use verbal skills to build relationships with hotel customers
2. Successfully use visual and vocal skills to communicate with hotel customers.
3. Interact with customers through effective communication
The effective communication at workplace course has four lessons;
4. Daily encounters