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Hotel Management

There are some critical aspects of being a hotel manager you should have at your fingertips, especially if you have recently been promoted to the hotel manager position. This course will give you the right knowledge to transform into a professional hotel manager.

hotel, management, recruitment, leadership

  • Course Objectives

    The main objectives of this course is to help the learner to;

    1. Successfully recruit a professional hotel team
    2. Effectively develop the skills of your hotel staff
    3. Successfully set and achieve marketing targets
    4. Effectively manage a hotel

  • Couse Outline

    The hotel management course has the following five modules with their topics;

    1. Introduction
      • Functions of a hotel manager

    2. Recruitment
      • Recruitment principles
      • Recruitment key points

    3. Development
      • Coaching
      • Manage staff retention and turn over
      • People skills and development

    4. Leadership
      • Behaviors
      • Motivation
      • Communicate the plan
       • Work cross functionally

    5. Management
      • Business acumen
      • Using marketing measurements to hit target
      • Planning and targeting
      • Managing time inhibitors