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Customer Service

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  • Created by admin
  • Created on 2022-10-27
  • Last updated on 2022-10-27
  • English
FREE

By the end of this course, the learner should be able to;

1. Explain what customer service entails

2. Understand how to handle different types of customers.

3. Communicate effectively to customers

4. Make and answer calls professionally

5. Manage your time effectively

6. Identify signs of customer's satisfaction.